Once Upon a Time

Our orchids and plants are exclusively available for delivery within London, and at the moment we do not offer nationwide shipping. The delivery cost may differ based on the destination and will be calculated and added during the checkout process, depending on the delivery information provided.

Standard delivery time is between 9am and 6pm.
For delivery outside of these hours or to request a specific time slot, please contact us by email at info@orchidya.com or by phone at 0203 302 1539.

For same day deliveries to a commercial address, orders must be received by 2pm.
For a residential address, orders must be received by 4pm.
For orders to be delivered on Sunday, orders must be placed by 2pm on Saturday.

Watering: Before watering, check soil moisture with a finger test. Use room-temperature filtered water for best results. Apply water with a tablespoon or a gentle spray bottle, directing it specifically to each orchid plant root. Ensure each root receives approximately 6 tablespoons of water (equivalent to 20 sprays).

Maintain room temperatures between 18-22 degrees Celsius, adjusting watering frequency based on your specific room conditions. Typically, orchids may require watering twice a week, although individual circumstances may vary.

Avoid spraying water directly onto the plant's leaves or petals.

Location: Orchids thrive with proper ventilation; avoid sealing them in closed spaces.

Protect orchids from extreme temperature fluctuations, shielding them from cold or hot drafts.

Position orchids in areas with indirect sunlight.

Handle orchids delicately and refrain from touching the flower petals, which can lead to wilting.

Tips: Orchids are sensitive to their surroundings, responding uniquely to each environment. Here's how to interpret your orchid's needs:

• If the root remains moist after 3-4 days, water once a week.
• Dry and wrinkled roots and leaves indicate thirst, necessitating more frequent watering.
• Yellow, swollen roots and leaves signal overwatering.